What type of information we have:
The only personal information we collect on our site is the personal information that you choose to give us. This information may include: your name and postal address, your email address and your contact telephone number.
It is generally not compulsory for you to give us your personal information. However, if you do not then we may not be able to contact you.
When you visit our site, our site may also automatically record your IP address and other information which is not personal information.
How we use the information:
Where you have provided us with your personal information, we may use this to verify your identity, respond to your enquiry or keep you informed about any new information related to your enquiry.
Where our site has collected non-personal information on an automatic basis, we may use this information to administer the site and collect demographic information for statistical purposes.
When you visit our site, we may store certain information on your computer in a file known as a cookie. A cookie file is a text-only file and is used so that we can remember who you are each time you visit our site. This will enable us to provide you with, among other things:
- A more enjoyable customised service when you visit our site.
- A better understanding of your preferences in respect of our site.
- Most internet browsers, for example Internet Explorer, will allow you to block and erase cookies. However, certain parts of our site may not operate correctly and may not work correctly if you set your internet browser not to accept cookies.
We currently only use analytical cookies on our site.
Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
We have set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.
You should be aware that communication over the Internet are not secure unless they have been encrypted. We do not accept any responsibility for any unauthorised access or loss and/or destruction to your personal information that is beyond our control.
Disclosing your personal information
From time to time we may pass your personal information on to a third party in respect of:
- Any third party who may be involved in delivering any services we may offer and which are required by you.
- Any third party looking after our marketing and PR services.
- In the event that we re-organise the business.
Other than as set out above we will not pass your personal information on to a third party unless required by law or regulation, for example in respect of the prevention of fraud or a crime.
It may be necessary from time to time for us to transfer your personal information outside of countries which are members of the states of the European Union. This may happen where one of our servers or service providers is located outside the European Union.
Linking to other sites
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to contact us at any time with enquiries relating to your personal information, you can do so by sending an email to firstname.lastname@example.org or by writing to us to 7 Summerleaze Road, Maidenhead, Berkshire, SL6 8SP.